Frequently Asked Questions (FAQ)
1. What are the shipping costs?
Shipping costs depend on your location. During the checkout process, you will see the standard shipping options and their costs.
2. Can I change or cancel my order?
Once your order is placed, we may not be able to change or cancel it. If you notice an issue right after ordering, please contact us immediately at info@levairefashion.com. If your order has already been processed or shipped, you can return the product according to our return policy.
3. How can I track my order?
After shipping, you will receive an email confirming your order. Once the carrier scans your package, you will receive a tracking code so you can follow your package's progress.
4. How can I return my products?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@levairefashion.com